General terms and conditions of business
General terms and conditions of business
- Scope
These General Terms and Conditions (GTC) apply to all deliveries from Bobbling to consumers.
A consumer is any natural person who concludes a legal transaction for a purpose that cannot predominantly be attributed to either their commercial or independent professional activity. - Contractual partner
The purchase contract is concluded with Bobbling, owner: Denice Lingl, Auslaufwerkstr. 5, 89257 Illertissen-Au, Germany, VAT ID DE353349658 - Conclusion of contract
- The presentation of the products in the online shop does not constitute a legally binding offer, but rather only an invitation to order.
- By clicking the [Buy/order for a fee] button, you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation via email immediately after receiving your order.
- The vouchers offered do not represent a legally binding offer, but rather only an invitation to order. Only by clicking on the [Buy/order for a fee] button do you place a binding order on the voucher order page. Your purchase contract for the digital voucher is concluded when we send your order through an order confirmation, invoice and a separate email requesting you to display the voucher code. You also have the option of ordering a free print template by email, which will then be emailed to you along with the invoice after order confirmation. This print template will be sent to you in PDF format (“Portable Document File”). You can open this file with the free PDF program Adobe Acrobat Reader DC. If you do not have this file, you can download it free of charge using the following link: Adobe - Adobe Acrobat Reader DC Download | Free PDF viewer for Windows, Mac OS, Android When you open this link, a new window will open.
- This free print template for the ordered voucher contains your ordered voucher value, the website on which the voucher can be redeemed and cutouts to enter a name and the voucher code. This PDF file may not be modified and may only be filled out with the voucher code and name sent by email. Any changes to the print template will be displayed.
- Vouchers have no expiration date.
- Right of withdrawal
- If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions.
- If you as a consumer make use of your right of withdrawal in accordance with Section 4.1, you will have to bear the regular return shipping costs.
- Otherwise, the regulations set out in detail below apply to the right of withdrawal
Right of withdrawal - Right of withdrawal
- You have the right to cancel this contract within fourteen days without giving any reasons. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
- In order to exercise your right of withdrawal, you must contact us (Bobbling, Denice Lingl, Auslaufwerkstr. 5, 89257 Illertissen-Au, Germany, email: info@bobbling.de, mobile: 0171/4580217) by means of a clear statement (e.g. sent by post letter or email) informing you of your decision to withdraw from this contract. You can use the attached sample cancellation form, although this is not mandatory.
- In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.
Pattern of revocation:
(If you want to cancel the contract, please fill out this form and send it back.)
–An Bobbling, Denice Lingl, Auslaufwerkstr. 5, 89257 Illertissen-Au, Germany, email: info@bobbling.de
–I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
–Ordered on (*)/received on (*)
–Name of the consumer(s)
–Address of the consumer(s)
–Signature of the consumer(s) (only for paper notification)
–Date __________ (*) ​​Strike out what is not applicable
- Consequences of revocation
- If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.
- We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.
- You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired. You bear the direct costs of returning the goods.
- - End of revocation -
- Prices and shipping costs
- The prices stated on the product pages are exempt from sales tax in accordance with Section 19 UStG.
- In addition to the prices stated, we charge the following shipping costs for delivery within Germany with the shipping service provider DHL:
- 1-4 bobbles: €5.49
from 5 bobbles: €6.99
- For delivery to Austria with the shipping service provider DHL we charge the following shipping costs:
- 1-4 bobbles: €14.59
from 5 bobbles: €16.49
- The shipping costs will be clearly communicated to you on the product pages, in the shopping cart system and on the order page.
- Delivery
- Delivery within Germany and Austria takes place with DHL.
- The delivery time is up to 3 days within Germany and up to 8 working days to the destination country Austria. We will point out any different delivery times on the respective product page.
- Vouchers will be sent via email after confirmed purchase.
- payment
- Payment can be made either in advance (bank transfer), Amazon Payment, PayPal or a payment method offered by Shopify.
- If you choose the payment method in advance, we will give you our bank details in the order confirmation and invoice and deliver the goods after receipt of payment.
- Retention of title
- The goods remain our property until full payment has been made.
- Dispute resolution
- The EU Commission has created an internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes regarding contractual obligations arising from online sales contracts. Further information is available at the following link:
- http://ec.europa.eu/consumers/odr
- We are neither willing nor obliged to take part in a dispute resolution procedure before a consumer arbitration board.
Illertissen, as of September 10, 2023


